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Service Excellence Expert


Last Updated: 9/22/21

Job Description

Dear Job Seekers,

Novartis is Hiring for:

Job Title: Service Excellence Expert

Job Description:

  • You will work to operationalize Service Excellence initiatives in the function in alignment with central services offered by NBS IT, Support planning key initiatives for function
  • Responsible for supporting operational management within DIT Drive service excellence and continuous improvement within the framework defined by IT Operations
  • Support information governance activities within the function, Support Coordination and monitoring of IT process implementation within function, team or NGSC, Support preparation of operational budget for function
  • Maintain consistency and alignment in following processes and tools, Ensure consistency with Security and Compliance policies and procedures within Service Quality scope
  • Provide support to integrate service execution within function, Support operational management for function Support Continuous Improvement initiatives within DIT
  • Minimum requirements Minimum Requirements: Bachelors (or higher) Degree in IT Proficiency in English Verbal and Writing.
  • 5+ years of experience in IT Experience working with multi-functional teams and handling relationships with Business/IT partners and Vendors

Experience: 5+ years

Salary: As per the Company Standards

Location: Nalgonda

Company Details

Hyderabad, Telangana, India
Jobsaisless Consultancy is committed to equipping micro, small and medium sized entities build a sustainable future through financial education, customized micro-finance training and advisory services.Established in 2018, the Jobsaisles team is highly valued for their skills in market research, project management andpolicy development. We design and deliver programs which ensure our clients have t...