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Customer Relationship Manager

jobsaplings

Last Updated: 4/14/21

Job Description

Dear Job Seekers,

Our Client is Hiring for:

Job Title: Customer Relationship Manager

Responsibilities

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Requirements:

  • A bachelor’s degree in Administration or related field.
  • A minimum of 2 years’ experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all basic applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Technical Skills:

  • Zoho books, Sales Force, CRM Software

Experience: 2 years

Salary: As per the Company Standards

Location: Bangalore



Company Details


jobsaplings

Hyderabad, Telangana, India

JobSaplings India is a young recruitment-consulting firm known for providing timely, cost effective recruitment solutions with a low attrition rate. We have developed skills in spotting talents through head hunting and talent search mechanism for positions at all levels and functions. In the present era of hyper competition, human resources are crucial in maintaining one’s competitive advant...