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Support Manager-NO-QIG

Applybankjobs

Last Updated: 5/17/21

Job Description

Dear Job Seekers,

HDFC Bank is Hiring For:

Job Title: Support Manager-NO-QIG

  • Ensuring quality of responses along with adherence to TAT.
  • Ensuring escalation and follow ups with respective units
  • Liaoning with RBI officials for E2E closure of cases.
  • Ensuring quality of responses along with adherence to TAT.
  • Ensuring escalation and follow ups with respective units
  • Liaoning with RBI officials for E2E closure of cases.
  • Ensuring CRM entry for all cases logged and timely resolution and closure of CRMs.
  • Initiating and E2E monitoring of notices received from Income Tax Dept. and law enforcement agencies/cybercrime / enforcement directorate.
  • Ensuring that calls from customers are attended to and necessary details are captured before initiating the case as required.
  • Ensuring that letters / notices received at nodal desk are actioned / logged

Experience: 4 years

Salary: As per the Company Standards

Location: Ahmedabad



Company Details

Hyderabad, Telangana, India