Support Manager-NO-QIG (AB066022021)

Dear Job Seekers,

HDFC Bank is Hiring For:

Job Title: Support Manager-NO-QIG

• Ensuring quality of responses along with adherence to TAT.
• Ensuring escalation and follow ups with respective units
• Liaoning with RBI officials for E2E closure of cases.
• Ensuring quality of responses along with adherence to TAT.
• Ensuring escalation and follow ups with respective units
• Liaoning with RBI officials for E2E closure of cases.
• Ensuring CRM entry for all cases logged and timely resolution and closure of CRMs.
• Initiating and E2E monitoring of notices received from Income Tax Dept. and law enforcement agencies/cybercrime / enforcement directorate.
• Ensuring that calls from customers are attended to and necessary details are captured before initiating the case as required.
• Ensuring that letters / notices received at nodal desk are actioned / logged

Experience: 4 years

Salary: As per the Company Standards

Location: Ahmedabad