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Support Manager-NO-QIG
Applybankjobs
Last Updated: 5/17/21
Job Description
Dear Job Seekers,
HDFC Bank is Hiring For:
Job Title: Support Manager-NO-QIG
- Ensuring quality of responses along with adherence to TAT.
- Ensuring escalation and follow ups with respective units
- Liaoning with RBI officials for E2E closure of cases.
- Ensuring quality of responses along with adherence to TAT.
- Ensuring escalation and follow ups with respective units
- Liaoning with RBI officials for E2E closure of cases.
- Ensuring CRM entry for all cases logged and timely resolution and closure of CRMs.
- Initiating and E2E monitoring of notices received from Income Tax Dept. and law enforcement agencies/cybercrime / enforcement directorate.
- Ensuring that calls from customers are attended to and necessary details are captured before initiating the case as required.
- Ensuring that letters / notices received at nodal desk are actioned / logged
Experience: 4 years
Salary: As per the Company Standards
Location: Ahmedabad