Dear Job Seekers,
HDFC Bank is Hiring for:
Job Title: Support Mgr.-NO-QIG
- Ensuring quality of responses along with adherence to TAT.
- Ensuring escalation and follow ups with respective units
- Liasoning with RBI officials for E2E closure of cases.
- Ensuring CRM entry for all c Job Description
- Ensuring CRM entry for all cases logged and timely resolution and closure of CRMs.
- Initiating and E2E monitoring of notices received from Income Tax Dept. and law enforcement agencies/cybercrime / enforcement directorate.
- Ensuring that calls from customers are attended to and necessary details are captured before initiating the case as required.
- Ensuring that letters / notices received at nodal desk are actioned / logged.
Experience: 3-4 years
Salary: As per the Company Standards